Services

Discover more about our robust solutions and grow your business utilizing our technologies.

TELECOM

Started in 2005, concept company is considered a pioneer company in providing the telecom services not only in Kuwait but in the Middle East region. The services include Zain franchise, SMS solutions, Bulk Messaging solution, Value Added Services, subscription services, Mobile marketing, SIM card manufacturing, Mobile and Fixed Data terminals, recharge cards and in building solutions.

Franchise
Another recognition of our superiority in the telecom sector realized through starting up and operating a number of Zain prestigious branches in prime locations across Kuwait, Al Subahiya, Al Fanar Mall, Shuwaikh, AL Rai, Al Farwaniyah, Mobile Bus And more branches to come in the very soon.
Workshop
We provide a one year standard warranty on our devices. 9 service centers located in all areas of Kuwait operated by our professional technician’s team with more than 10 years experience in this field, knowing that Concept is the best service center for mobile devices in Kuwait.
Bulk SMS
Concept group awarded the contract to implement the first Bulk SMS platform for Zain Kuwait and started its journey as bulk messages provider, the availability and delivery of the system is always guaranteed as we link our platform to mobile operators in Kuwait and out of Kuwait directly.
BTS Installation
BTS/BSC/MSC Installation and commissioning RF Survey/RF Planning Service, Drive Test BTS Field engineer may from time to time do some commissioning and integration of network elements as necessary to meet project goals. The Engineer may be called upon to participate in a customer’s project related meetings or in network development work or to handle other BSS Implementation roles as needed by project management. The Engineer shall be familiar with project related record keeping and paperwork requirements as related to Site Folders, Site Deficiency Reports, Hardware Repair and Common Expense Reporting practices.
IBS Solution
Building an active or passive in-building solution is dependent on building size. We have experience of installing indoors since 2005 ranging from 3 antenna installations to more complex projects involving several hundred. Preforming rapid deployment our solutions include a comprehensive survey, design, installation, integration and maintenance, as well as walk testing and proper labeling to identify faulty antennas during maintenance.
Direct Sales
Concept Company is considered a pioneer company in providing the telecom services. We deliver all form factors of Huawei routers to ZAIN Group. We offer our customers a variety of routers Devices with varying Types of Routers. We are providing all form of repeaters to Zain Kuwait such as Dual Band, Triple Band, and Quad Band. Concept is providing a great technology services as we are partners with Nokia
Indirect Sales
We extended our partnership with Zain to offer its products and services to through our shops and services center. Zain customers visit our shops to get the latest offers and promotions from Zain and enjoying the quality of services offered by our trained team.
SIM Cards
We deliver all form factors of SIM cards and SIM applications. We offer our customers a variety of SIM platforms with varying memory sizes, operating systems and a multitude of features to optimally meet the requirements of modern mobile network operators.
Recharge Cards
Concept is providing ultra-low over scratch occurrence to significantly reduce market complaints and an impenetrable, fraud-resistant security panel as well as Concept Quick Top-up app which using a QR code gives a second and faster option to recover PIN. As a renowned pioneer in the recharge card printing business we have introduced many market firsts that continually enhance our offering to clients such as ghosting apps, scratch-off tools, multi-language variable data, SCRATCH & WIN and much more.
Data Device Terminals
Concept is committed to help operators meet their subscribers diversified needs for terminals and thus creates business potentials for operators by providing a rich variety of network terminals. Concept offers Huawei Device products cover a wide range of series including Mobile Broadband, Convergence Terminal, Fixed Network CPE and Video Products.

IT SOLUTIONS

We implement cutting-edge solutions for numerous valued clients throughout the Middle East and the GCC region. Our creative solutions help corporations and organizations to quickly adapt to new technologies that enhance business productivity and enable them to stay ahead of the competition. ITS delivers a comprehensive portfolio of world class quality solutions and services in a wide range of industry segments including Financial Services, Education Technologies, Energy and Utilities, Communication and Government. Our portfolio comprises of core industry solutions such as core banking solutions, student information system solutions and industry agnostic solutions such as Enterprise Integration, Infrastructure Solutions, Infrastructure Support Services, IT operations and administration outsourcing and Managed Services.

VAP
We saw a huge opportunity in ICT market and partnered with the fastest growing manufacturer in the world, upon signing the value added partner agreement we started offering all Huawei enterprise products in the Middle East region. We offer data center infrastructure, Enterprise Networking and Unified communication. We successfully deliver our projects and fulfill our customers’ needs and expectations.
Gemalto Products and Solutions
We partnered with the World leader in digital security to provide the best solution and products in all sectors. We provide the best solutions in Financial services and banking, Government, Identity and access, Machine to Machine, Transport, NFC-Mobile commerce, NFC-Service.

APPS DEVELOPMENT

Being an early adopter of mobility services, concept company holds profound level of expertise in formulating trends and technology in mobility. The organization’s decade long experience in IOS and Android application development helps it deliver unparalleled services to various clients spread across the globe. We hold a rich history of having built robust and extraordinary IOS and Android apps that gives us a solid edge. Being the first players in IOS apps development, we offer end-to-end innovative endeavor, encompassing application idea rooting, modeling, initial prototyping and evaluation. Our extensive native domain knowledge enables us to develop cutting edge solutions with pixel perfect user experience.

IOS
IOS developers, designers and program managers are expert at getting the right balance between client’s concepts, iPhone platform standards, user experience and beliefs as well as technical challenges and possibilities in the project. As a result, a large number of our clients have seen extraordinary success.
Android
Android application developers have years of know-how in the mobile application development space and are well acquainted with Android Software Development Kit (SDK), OpenGL, 3D graphics, Android Media APIs, Location-based Service APIs, Wi-Fi APIs, Android Security Architecture and other technologies mandatory to build best in class Android apps.
Windows
Our Windows Mobile development team is technically knowledgeable and well versed in .Net Compact Framework, J2ME, C++ and similar technical aspect, which gives us the sureness to take up even the toughest of challenges in Windows Mobile development.
Payment Gateways
Concept offer Payment Gateway integration to accept all debit and credit cards in a bid to serve the customers and merchants. The payment service is provided through internet for all governmental and private entities through several means like: Computers, Smart mobile, telephones of all kinds, Tablets of all kinds.

WHOLESALE

Concept Group is more than a retailer. The company is made up of different business units. Retail is the flagship business where Concept group is clearly the largest and most advance retailer in Kuwait. Wholesale makes Concept group the biggest multi-brand distributor in Kuwait with 20 sales representatives. Our services covers the WHOLESALE – Wholesale makes Concept group one of the biggest multi-brand distributor in Kuwait with 20 sales representatives. ZAIN Kuwait – Concept group is an authorized agent for Zain Kuwait.

Wholesale
Wholesale makes Concept group one of the biggest multi-brand distributors in Kuwait with 20 sales representatives. Concept in partnership with the major electronic and home appliances shops in Kuwait. We offer a range of electronic and mobile accessories to our partners. Our list includes Alghanim stores, Ureka, Electrozan, Blink and many more other stores.

E-COMMERCE

E-commerce refers to the buying and selling of goods and services online. It enables businesses to reach a wider audience, offering convenience, secure transactions, and seamless shopping experiences.

Digital Cards
Digital cards are electronic versions of traditional prepaid cards used for online purchases, gaming, streaming services, and more. provide instant delivery, secure transactions, and easy accessibility. iCards offers a wide range of digital cards, including iTunes, PlayStation, Nintendo, Shahid, and many others, across the Gulf region. Users can top up their wallets, enjoy exclusive offers, and benefit from a rewards program
Entertainment

iCards offers exclusive offers for entertainment venues in Kuwait. Save money and let your kids enjoy more through the amazing deals available on the app and website. Purchase the offer, receive a code, activate it at the entertainment venue immediately, and enjoy!

Building on iCards' vision as a comprehensive entertainment platform, exclusive restaurant offers have recently been added to complement the fun experience provided by the app. Now, users can enjoy delicious meals at their favorite restaurants alongside their entertainment activities.

Ghain
Ghain is a luxury platform offering elite electronics, gadgets, and premium home appliances. We provide high-end products. Elevate your lifestyle with the finest selection of products.
OpenBox
Your go-to destination for high-quality open-box products at unbeatable prices.
FunTech
Bringing you the latest gadgets and tech accessories for an enhanced digital lifestyle.

TECH & SAAS SOLUTIONS

Tech & SaaS (Software as a Service) solutions provide cloud-based software and technology services that help businesses streamline operations, improve efficiency, and enhance user experiences. These solutions include enterprise software, AI-driven analytics, cybersecurity tools, cloud computing, and automation platforms. SaaS allows companies to access software via the internet without the need for extensive on-premises infrastructure, reducing costs and increasing scalability. Popular industries benefiting from Tech & SaaS solutions include e-commerce, fintech, healthcare, and telecommunications.

Supply Chain & E-commerce Solutions
Order & Warehouse Management
Inventory & Transportation Management – Optimize stock levels and shipping logistics for cost efficiency.
E-commerce & POS Integration
Connect online and in-store sales for a unified shopping experience.
Logistics & Shipping Automation
Automate shipping processes with real-time tracking and carrier integrations.
AI-Powered Business Automation & Communication
WhatsApp Business Automation
Automate customer interactions and support within WhatsApp.
No-Code Chatbot Solutions
Create AI-driven chatbots without coding to enhance engagement.
E-commerce Integration via WhatsApp
Allow customers to browse and purchase products directly in WhatsApp.
AI-Driven Customer Support
Utilize AI-powered chatbots for personalized and instant assistance.
Business Management & Enterprise Solutions
ERP & CRM Solutions
Manage business operations, sales, and customer relationships efficiently.
HR & Project Management
Streamline employee management, recruitment, and project tracking.
Finance & Accounting Systems
Automate financial transactions, invoicing, and expense tracking.
Marketing & Sales Automation
Optimize marketing campaigns and sales processes for growth.
(Unified-CXM) Unified Customer Experience Management
Unified Customer Experience Management platform that helps businesses manage customer interactions across multiple channels, including social media, messaging, email, and more. It provides AI-powered tools for social media management, marketing, customer service, and insights, allowing companies to engage with customers, monitor brand sentiment, and analyze data in real-time. Sprinklr is used by global enterprises to enhance customer engagement, improve brand reputation, and drive business growth through a single integrated platform

WORKSHOP, MAINTENANCE AND WARRANTIES

Workshop, Maintenance And Warranties

WorkShop
We provide a one-year standard warranty on our devices. 9 service centers located in all areas of Kuwait operated by our professional technician’s team with more than 10 years experience in this field, knowing that Concept is the best service center for mobile devices in Kuwait.
Salahli
We are a team of expert technicians specializing in repairing phones, gaming consoles, and other electronics. With years of experience, we ensure high-quality repairs using genuine parts. Our mission is to provide fast, hassle-free, and affordable repair services, so you can get back to using your devices without delay.